A blue roll-off container full of cut grass and leaves on a lawn, beside a wood fence and houses

Answers

Frequently Asked Questions

Every question people ask before booking a roll-off in Chesapeake and Hampton Roads, answered the way we would on the phone.

  • Licensed & insured
  • Same-day or next-day delivery
  • Flat-rate pricing
  • Locally owned in Chesapeake

Everything you need to know before you rent

Waste removal is not the most exciting part of a project, but it can be one of the easiest. Whether you are cleaning out a home in Great Bridge, remodeling a kitchen in Greenbrier, managing a job site in Hickory or clearing a garage in Deep Creek, the answers below are the ones we give on the phone every day. If yours is not here, call (757) 844-5926 and a real person on our local team will answer it.

Part 1

Pricing

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How much does it cost to rent a dumpster in Chesapeake?

Dumpster rentals typically range from $295 to $695, depending on the size, the type of debris, the delivery location and the rental length. The price is flat-rate and includes delivery, pickup and disposal within the included weight limit, with no hidden fees. Each size states its weight allowance on its page, for example about 2 to 3 tons on a 10 or 15 yard and 4 to 5 tons on a 30.

Is delivery and pickup included in the price?

Yes. Delivery, pickup and disposal within the weight limit are included in your quote, along with a standard rental period of 5 to 7 days. Extra days carry an additional daily fee.

What causes extra charges?

Going over the included weight, keeping the container past the rental period, restricted or prohibited materials, and extra pickups or swaps. Our terms list them, and we explain them before delivery.

Can I load heavy materials like concrete or dirt?

Yes, but in a 10 or 15 yard, because of the weight limits. Heavy material uses up the included weight fast, so tell us roughly how much there is and we recommend the most cost-effective size.

How do I pay?

We accept major credit cards, electronic payments and business checks. Payment is processed when your booking is confirmed to secure your delivery date. Contractors can receive emailed invoices and monthly billing if needed.

Part 2

Sizing

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What dumpster sizes do you offer?

Five: a 10 yard (about 12 by 8 feet), a 15 yard (about 14 by 8 feet), a 20 yard (about 22 by 8 feet), a 30 yard (about 22 by 8 feet, 6 feet high) and a 40 yard (about 22 by 8 feet, 8 feet high). In pickup truck loads, that is about 3, 4 to 5, 6, 9 and 12. The sizing guide walks through it.

How do I choose the right size?

Think about the scale of the project and the type of debris: a 10 or 15 yard for small cleanups, roofing or heavy material, a 20 for home renovations and whole-home cleanouts, and a 30 or 40 for large construction, demolition or commercial work. Too small and you may need several hauls; too large and you pay for unused space. If you are unsure, call and we help you choose.

What is the biggest dumpster you offer?

A 40 yard: about 22 by 8 feet and 8 feet high, roughly 12 pickup loads, with 5 to 6 tons included. It is our largest roll-off and suits contractors and large operations.

How full can I fill it?

Keep debris level with or below the top rim. An overfilled dumpster cannot be hauled safely, and we swap it for an empty one instead. If you need more space, call and we arrange a swap.

Can I rent a dumpster for a roofing job?

Yes. Shingles, underlayment and roofing debris go in a 10, 15 or 20 yard, depending on the roof. A 2,000 square foot roof replacement is a 15 yard job in our guide. Shingles are heavy, so ask for weight guidance before loading.

Part 3

Permits, placement and local rules

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Do I need a permit to have a dumpster delivered?

On private property the rules depend on the city. In Chesapeake, the City's Portable Storage Containers page sets limits for portable storage containers on residential lots and includes roll-off containers and dumpsters in its definition of a container; the page does not say which limits apply to a dumpster, so we check the City's rules before booking. A spot in a City street or right-of-way may need a permit in most places. We check the rules for your address before booking, and each town page says what that place asks for.

Can the dumpster go on the street if my driveway will not fit it?

It is never the first plan. A spot in a street or right-of-way may need a City permit. Virginia Beach requires a permit for any activity in its right-of-way, and Portsmouth and Hampton have their own rules for containers in streets. Tell us when you book, and we check the City's rules before we plan the placement.

Is my road a City street or a state highway?

That is not always obvious. Routes such as I-64, I-264, I-564, US-17, US-13, US-58, US-460, VA-168 and VA-171 are state routes. Virginia's VDOT rules bar any nontransportation use of state-highway right-of-way without written VDOT permission (24VAC30-151-20), so a container never goes in the right-of-way of I-64, I-264, I-564, US-17, US-13, US-58, US-460, VA-168, VA-171 or any other state route. Tell us the address and we check the road.

Why do your town pages mention who may haul?

Because local rules differ. Virginia lets localities set the times and placement of waste containers set out for collection (Code of Virginia sec. 15.2-928(A)(vii)), and lets them license haulers and create exclusive service areas (sec. 15.2-930(A), subject to sec. 15.2-934). Virginia's VDOT rules bar any nontransportation use of state-highway right-of-way without written VDOT permission (24VAC30-151-20), so a container never goes in the right-of-way of I-64, I-264, I-564, US-17, US-13, US-58, US-460, VA-168, VA-171 or any other state route. We found no state dumpster or hauler licence. Some places go further: Isle of Wight County requires a Board licence to haul refuse for hire on County streets (sec. 8-17), and Carrollton is in a County franchise area for residential collection. Each town page gives its own sections.

Are there hours for delivery and pickup?

Delivery and pickup run Monday through Saturday, and the times are set on the call. The phone line is answered 24 hours a day, 7 days a week, but we do not promise night, Sunday or after-hours drop-offs.

Will the dumpster damage my driveway?

We take precautions to protect your property during delivery and pickup. Protective boards go under the container on request, and we recommend them on any finished surface such as a driveway, pavers or a curb.

How much space does the truck need?

A flat, stable surface such as a driveway or pavement, with room for the container: about 12 feet long for a 10 yard, 14 for a 15, and about 22 for a 20 and up, all about 8 feet wide. Leave clear room for the truck to reach it and pull out, and move vehicles, equipment and obstacles before the drop.

Part 4

Booking and delivery

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How does the dumpster rental process work?

Call (757) 844-5926 and tell us about your project. We help you choose the size and quote it flat. We deliver it, often the same or next day when availability allows. You fill it, and we pick it up when you call.

Can I get same-day dumpster delivery?

Same-day or next-day delivery is available across Chesapeake and nearby cities when availability allows. If you call before noon, we can often deliver within hours.

What are your hours?

The phone line is answered 24 hours a day, 7 days a week. Delivery and pickup times are set on the call, and we do not promise night, Sunday or after-hours drop-offs. After hours, leave a voicemail and we return your call as soon as possible.

How long can I keep the dumpster?

The standard rental period is 5 to 7 days, set on your quote. If your project takes longer, we extend the rental for an additional daily fee. If you finish early, call and we schedule a prompt pickup.

Do I need to be home for delivery or pickup?

No. As long as the drop-off area is clear and the instructions are clear, you do not need to be there.

Where can the dumpster be placed?

Most go on driveways, and we also deliver to construction sites, commercial properties and parking lots. A street placement needs the City's permit first, as above.

Can I book multiple dumpsters at once?

Yes. Reserve as many as you need, and we coordinate staggered deliveries, pickups and swaps.

Part 5

Service area

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Which communities do you serve?

Chesapeake and the places in our service area list, each with its own page: Virginia Beach, Norfolk, Portsmouth, Suffolk, Hampton, Newport News, Yorktown, Poquoson, Williamsburg, Smithfield, Isle of Wight, Windsor, Franklin, Carrollton, Wakefield, Courtland, Surry, Gloucester, Toano, Tabb, Grafton and Seaford.

Where are you based?

At 210 Sampson Creek Rd, Chesapeake, VA 23322. We are a private, locally owned business.

Is service different farther out?

Mostly the rules and the distance. Our approximate road distances from the yard range from about 4 miles in Chesapeake to about 65 miles to Toano, so same-day service out there depends even more on availability.

Do some places restrict who can haul?

Some do, and each town page says what that place asks for. Virginia lets localities set the times and placement of waste containers set out for collection (Code of Virginia sec. 15.2-928(A)(vii)), and lets them license haulers and create exclusive service areas (sec. 15.2-930(A), subject to sec. 15.2-934). Virginia's VDOT rules bar any nontransportation use of state-highway right-of-way without written VDOT permission (24VAC30-151-20), so a container never goes in the right-of-way of I-64, I-264, I-564, US-17, US-13, US-58, US-460, VA-168, VA-171 or any other state route. We found no state dumpster or hauler licence. Isle of Wight County requires a Board licence for hauling refuse for hire on County streets (sec. 8-17), and Carrollton is in a County franchise area for residential collection.

Part 6

What we take

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What can I put in a dumpster?

Most non-hazardous materials: household junk and furniture; construction debris such as drywall, wood, flooring and siding; yard waste such as branches, shrubs and grass; roofing shingles; metal, plastic and cardboard; and concrete, brick and asphalt within the weight limit. If you are not sure about a material, call before delivery and we confirm what is allowed.

What can't go in a dumpster?

Our list: paints, thinners, oils and automotive fluids; batteries and electronics; propane tanks, fuel and pressurized cylinders; tires; medical waste; asbestos and hazardous materials; and appliances containing refrigerants. For those items we point you to the proper disposal site.

Can asbestos go in a dumpster?

No. Asbestos is not accepted in our containers. Tell us about any demolition or older building before the container arrives.

Can I put a mattress or an old appliance in?

Furniture, mattresses and small household items can go in. Appliances containing refrigerants cannot, and neither can electronics such as TVs and computers. For those, ask about our junk removal service.

Do you recycle materials?

Yes, whenever possible. We work with licensed Hampton Roads disposal and recycling facilities, so metal, concrete, clean wood, cardboard and yard waste are recycled where we can.

Ready when you are

Question not answered here?

Call (757) 844-5926. A real person on our local team will answer it and, if you like, book the container on the same call.

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