Privacy Policy

1. Introduction

Welcome to Tidewater Dumpster Rentals. Your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request a quote, or rent dumpsters from us in Chesapeake, Virginia and the surrounding Hampton Roads region.

By using our website (https://hamptonroadsdumpsters.com) or any of our services, you agree to the practices outlined below. We encourage you to read this policy carefully to understand how your information is collected, stored, and protected.

2. Information We Collect

We collect both personal and non-personal information to deliver reliable service and improve your experience.

Personal Information

This may include:

• Your name
  
• Phone number
  
• Email address
  
• Physical address
  
• Project details (dumpster size, debris type, delivery information)
  

This information is collected when you:

• Submit an online quote or contact form
  
• Call, email, or message us
  
• Schedule delivery or request an invoice
  

Non-Personal Information

This may include:

• Browser type & version
  
• Device type & operating system
  
• IP address & general location
  
• Referring website or search term
  
• Pages viewed and time spent on our site
  

This data helps us analyze website performance, optimize content, and improve customer service.

3. How We Use Your Information

Tidewater Dumpster Rentals uses your information to provide and enhance our services. This includes:

• Processing quotes and scheduling dumpster deliveries
  
• Responding to customer questions
  
• Improving website performance and user experience
  
• Sending confirmations, updates, and service-related messages
  
• Communicating promotions (only if you opt in)
  
• Maintaining service records for legal and operational purposes
  

We do NOT sell, rent, or trade your personal data. Ever.

4. Data Protection and Security

We take your privacy seriously. Tidewater Dumpster Rentals uses industry-standard security measures to protect your information from unauthorized access, misuse, or loss.

• Our website uses SSL encryption
  
• Internal systems are password-protected
  
• Only authorized team members may access customer data
  

While no online system is completely risk-free, we consistently monitor and update our security measures to protect your information.

5. Cookies and Tracking Technologies

Our website may use cookies—small text files stored on your device—to enhance your browsing experience.

Cookies help us:

• Improve site navigation
  
• Remember form information
  
• Analyze traffic and user behavior
  

You can disable cookies in your browser settings, but doing so may affect site functionality.

We may also use Google Analytics or similar tools. These track anonymous behavior only and do not identify individual users.

6. Sharing Information with Third Parties

We only share your information with trusted partners when necessary to complete your transaction or enhance our service, such as:

• Secure payment processors
  
• Email communication tools
  
• Customer support and CRM systems
  
• Subcontracted delivery partners (if needed)
  

All partners must follow strict confidentiality and data protection standards.

We may also disclose information if required by law or to protect our business, personnel, or customers.

7. Data Retention

We retain customer information only as long as needed to:

• Provide services
  
• Comply with legal requirements
  
• Resolve disputes
  
• Maintain internal business records
  

You may request deletion of your information at any time (see Section 10).

8. Your Rights and Choices

You have full control over your information. You may:

• Request a copy of your personal data
  
• Ask us to update or correct inaccurate information
  
• Request deletion of your data
  
• Opt out of marketing communications
  
• Withdraw consent where applicable
  

To exercise these rights, contact us using the details in Section 10. We typically respond within 30 days.

9. Links to External Websites

Our website may include links to helpful local resources—such as Chesapeake city services, recycling centers, or business directories.

These external sites operate independently. We are not responsible for their privacy policies or content. We recommend reviewing their practices before sharing information.

10. Contacting Us

For questions, requests, or concerns about this Privacy Policy, please contact us:

📍 Tidewater Dumpster Rentals
210 Sampson Rd
Chesapeake, VA 23322

📞 Phone: (757) 844-5926
📧 Email: privacy@hamptonroadsdumpsters.com 
🌐 Website: https://hamptonroadsdumpsters.com

We are committed to transparency and will respond to all privacy-related inquiries promptly and respectfully.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or business practices.

The most current version will always be available on our website.
By continuing to use our site after updates are posted, you agree to the revised policy.

12. Commitment to Transparency

At Tidewater Dumpster Rentals, trust is the foundation of our business—whether it’s pricing, service, or how we handle your information.

We collect only what’s necessary, protect it carefully, and use it solely to provide better service to our Chesapeake and Hampton Roads customers.

Your privacy isn’t an afterthought—it’s part of how we operate.